I got a brand new Fuze 4Gb and I cannot use it. WMP 11 sees it but cannot sync (I have these errors : “It is not possible to change sync settings at this time. Try again later.” happens when I click the “Sync” tab in WMP and “Windows Media Player encountered a problem while synchronizing the file to the device. For additional assistance, click Web Help.” happens when I click the “Start Sync” button when I’m ready to transfer a file.) and it’s impossible to drag and drop files in Windows explorer (I have the “Cannot Copy XX Song - Artist: The request could not be performed because of an I/O device” error.) I tried everything from reformat to trying every available USB Mode with no success. I tried different software : none of them can synchronize with my Fuze.
Any ideas?
Thanks!
Message Edited by electrovik on 06-23-2008 03:19 PM
I made some additional tests to see if the player was able to read something at all.
I forgot to mention in my preceeding post that I managed to put files on the player last week and when I tried to listen to them, it would only play the first second or so and stop. After that I couldn’t hear anything else.
I tested the record function : I recorded my voice but couldn’t play the file. I also recorded the radio and could’t hear a sound!!!
In most cases an I/O error is an instant death of the player. Did you try different computers to make sure (srry if u posted that above, i’m kinda tired and the memory is fragging out). If you did try different computers, call Sandisk tech support and they’ll RMA it. If u didn’t try another computer, give that a shot, then if it failes, follow the previous
problem is whenever i copy or cut big files from sandisk blade, cruzer or micro thumb drive, it will take quite a while before it began & when it began to transfer system hang at the transfering windows and after sometime the i/o device error message came out together with error number 0x8007045d. in short cannot tranfer big file.
i got no problem transfering big files from other pc running either on windows vista or xp.
is it due to windows 7 or hardware compatibility?
problem is whenever i copy or cut big files from sandisk blade, cruzer or micro thumb drive , it will take quite a while before it began & when it began to transfer system hang at the transfering windows and after sometime the i/o device error message came out together with error number 0x8007045d. in short cannot tranfer big file.
i got no problem transfering big files from other pc running either on windows vista or xp.
is it due to windows 7 or hardware compatibility?
You may want to ask this over at the other SanDisk forum. This one is geared toward their Sansa line of mp3 players.
