I made the vault and now theres nothing to reaccess it

so i got my 64 gig sandisk cruzer usb 2.0 and it has the secure access vault i followed the application installer and made a password and copied files into it i then exited the vault and now there is nothing that will let me get back into it, the application thing just asks me to make a new vault, and the other files generated are inaccesible files. where do i get back into my vault?

Hi @GameninjaX2 ,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: