I have problem about charge a battery for sansa clip

SanDisk MP3 players Sansa® Clip | Sansa® Clip+
1

I have recently purchased a Sansa Clip but I have some problems to use it. When first used, the device was totally out of battery. So, I can’t open it to charge a battery. When I connect it to a PC, Sansa Clip show icon “Connected” and icon battery full (Real, Battery empty). However, My PC cannot access the device.

My PC is setup with:
-Windows XP Service Pack2
-Windows Media Player 11
-Main for high-power USB port 2.0 (used normally with other USB flash/RAM disk)

Please help me charge the battery for Sansa Clip or any way to operate the device

Thanks,

Lily

2
  1. You should certainly not attempt to open it for charging the battery!
  2. With XP and WMP 11 you should be fine…
  3. What battery icon do you mean - the yellow one in the right corner of the Clip display? And you’re saying it normally shows empty, but full when connected to the pc? Have you tried right-clicking the Clip icon on your pc and selecting ‘Properties’ - this will give you a battery reading as well…?
  4. Have you downloaded the extended manual ? PDF-file here
3

It sounds like the battery is empty–are you sure you’re reading the icon correctly?  Perhaps leave the Clip plugged in to your on computer for 4 hours to make sure it’s (the Clip) charged.