*sorry for a second post. my first post was kinda dead and unresolved…
*perhaps an admin or SanDisk rep could help me since no one responded to my email.
Here is my problem. Few days ago I bought a 2gb clip, upgraded the firmware to .20, added some songs, and made some playlists all in MTP mode. Everything worked fine. Then suddenly in the same day, i plugged it back in and it didn’t let me add somes or any files. Thus, I couldn’t even reload the firmware. I tried everything, reformat both on the player and windows (in windows nothing happened, the progress bar was blank), reseted the settings, tried using WMP and got errors, and tried both MTP and MSC mode. I tried contacting Sandisk but they were no help. No response at all.
I finally got fed up and went to return the clip today. Feeling bad, I decided to give it a second go thinking i got a lemon the first time around. Brought it home, upgraded the firmware, transfer songs, made playlists, listened to them for a bit, and everything was good. Then i plugged it back in to transfer some more songs, and THE SAME THING HAPPENED AGAIN. It wouldn’t let me do anything. I TRIED EVERYTHING.
This time around, i added some screenshots of the messages i got when i tried transfering a file or song.
- I cannot DELETE OR ADD anything.
- It there something i can do to reset everything? Formating doesn’t work.
- Or should I give up and return the player again for good?
I don’t have permission?
If anyone has any tips or tricks to get it to work again, I would greatly appreciate it. Thanks!
PS: the last transfer i did left some of my songs corrupted and the clip skips them if that means anything. I tried deleting on the player but they reappear right after i reboot or connect to the computer.
Message Edited by Saigonv on 01-31-2008 09:05 PM