I have done everything I can think of. I have individually deleted all 95 songs on my Sansa clip using the on-screen menu. I have attempted to delete the files with it connected to my computer. I get an error Cannot delete: Cannot find the specified file. I have Formatted it from the on-screen menu. It will be completely empty when I shut it off. But when I turn it back on EVERYTHING is there again.
Someone help me please! Otherwise this baby is going back to the store. I do not need this frustration!
Bamy00, I see from your other post (not charging in MTP mode) that you connect in MSC mode. If you right click it in Windows Explorer and choose ‘Format’, will that make a difference? If not I’d say there are reasons to have the player exchanged/returned…?