I Cannot Delete Anything on my Sansa Clip

I have done everything I can think of.  I have individually deleted all 95 songs on my Sansa clip using the on-screen menu.  I have attempted to delete the files with it connected to my computer.  I get an error Cannot delete: Cannot find the specified file.  I have Formatted it from the on-screen menu.  It will be completely empty when I shut it off.  But when I turn it back on EVERYTHING is there again.

 

Someone help me please!  Otherwise this baby is going back to the store.  I do not need this frustration!

The best way to format is to use format on the player. It can be found under Setting. Select Format and Yes to confirm.

Bamy00, I see from your other post (not charging in MTP mode) that you connect in MSC mode. If you right click it in Windows Explorer and choose ‘Format’, will that make a difference? If not I’d say there are reasons to have the player exchanged/returned…?

So…you format it, and it’s empty, but then everything comes back?

I’d return it.

sounds like a lemon, get it replaced.