How can I determine if my SSD is experiencing hardware or software issues?

Internal SSD Ultra® 3D SSD
1

My SSD suddenly stopped working, and I’m trying to figure out if it’s a hardware or software issue. Are there any reliable methods or tools to diagnose the problem? Any advice or recommendations would be greatly appreciated!

2

Hi @jacky_sin

Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)

Try this one.

Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)