Hi, I traveled abroad for work on a project, and suddenly my SSD drive stopped being detected. I’ve tried using different cables and devices, but it’s not showing up anywhere. Can anyone help?
Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)
Try this one.
Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)
You can check if the SSD shows up in Disk Management; if it does, you might need to assign a drive letter. In Device Manager, look for any issues or driver problems with the SSD, and consider testing the drive on another computer to see if the issue is specific to your current device. Running a disk check using the CHKDSK command in Command Prompt can help fix any drive errors. Lastly, if the SSD is still not accessible, you might want to try using data recovery software like Stellar Data Recovery, Undelete, or Wise Data Recovery to retrieve your files.
Power outages and surges can cause the drive to fail entirely or present unusual symptoms, like inaccurately reporting the amount of free space. Fix this issue by replacing any damaged components and hooking up the SSD to a surge protector as a preventative measure
@Kizie If your SSD suddenly stopped working, follow these steps to diagnose and potentially recover it:
-
Check Connections: Ensure the SSD is securely connected to your computer, and try different ports or cables if available.
-
Test on Another Device: Connect the SSD to another computer to rule out device-specific issues.
-
Update Drivers: Update SSD drivers through Device Manager or the manufacturer’s site.
-
Use Disk Management: In Windows, open Disk Management to see if the SSD is detected but unassigned. Assign a drive letter if needed.
-
Use SSD-Specific Recovery Tools: Try software like EaseUS Data Recovery, CrystalDiskInfo, or manufacturer-specific tools for diagnostics and repair.
For additional help, visit:
Oh no, that is annoying! It can seem like all of your data is lost when an SSD card abruptly stops functioning, particularly if it holds important files, pictures, or business documents. Before thinking about using professional tools, there are a few things you can try, so don’t freak out just yet.
Try free techniques first, such as:
- Utilizing an alternative USB port or system to connect the SSD.
- To assign a drive letter, check it in Disk Management.
- To check for errors, use the Command Prompt or CHKDSK.
- updating or reinstalling the driver via Device Manager.
These techniques are effective in small situations, but they are ineffective if the SSD is physically broken, corrupted, or non-responsive. Using a trustworthy SSD data recovery tool is your best option if that’s the case. Even when the system is unable to properly detect dead, corrupted, or RAW SSDs, these tools can recover data from them by performing a thorough drive scan.
