There’s no battery level “property” available in MSC mode.
The only battery level indication is the icon on the Clip then. With FW V20, the indicator has quite good resolution and you should be able to see if yours has a battery issue.
Maybe this will be added in an upcoming firmware release, it’s been discussed here
One of the PC’s is an IBM laptop, it has XP SP2 and WMP11
I already went into System/ Hardware/ Device Manager and removed
the USB setings that the Sansa created but it didn’t help.
I will try again and if the problem still exist I will open a new thread
with more details on that subject.
Make sure you also have all the Windows updates & patches. I think there is a Microsoft digital rights management patch that is required before the Clip will be recognized.