I NEED Some HELP…Pretty Please??? I Have Now Spent Hours Scouring These Forums & Have Come Across Some Similar Issues & Tried the Suggestions Given but Unfortunately to No Avail !! So,…Instead ofWasting More Time in Searching I Thought It Best to Just Come Here & Post MY Particular Issue in Hopes that Someone will Provide the Proper Resolution & Some Helpful Instructions so I can get this Issue Nipped in the Bud ASAP.
Any Useful Knowledge would Be Appreciated (thank you)
First,…I Have a Sansa Fuze 4 GB & I Also Have Both the Rhapsody To Go as well as the Napster To Go Subscription Plans & Both Are Up To Date & Paid For.
I went away for almost 4 weeks & I accidentally left my Sansa behind & upon y Return home yesterday I tried playing it & it said that I Need to Connect to My Computer to Renew My Subscription Tracks & To Sychronize so I Took My Sansa & Plugged in in via the USB Port as I Always Have & I Opened up Rhapsody first & It Would Not Recogize My Sansa as Being Connected & so then I Opened Up Napster & they Didnt Recognize it Either & then Niether did Windows Media Player or My Computer. I then Noticed that the Battery Wasnt Charging Either & the Battery Icon on the Sansa was not flickering with the Green Charger Juice…BUT To Note…Through All My Pididdling Around I Did Notice that the Sansa DOES Start Charging when I Keep it Plugged in & I Reboot the Computer…It Starts Charging…Just Briefly Right Before the Windows XP Boot Page Pops Up & The Sansa did Say “Refreshing Media” but then it stops. The Sansa also says “Writing” & Then “Connected” after it’s Plugged In. I Tested the USB Ports & It Is Not Them Causing the Issue…at least I dont think it is as they All Read all My Flash Drives When I Plug Them In…Well, Except for One, But I think that One Flash Drive May be Damage as the USB Ports Read all the Others & it Also Reads Our Printer…so again, I Dont think its the USB Ports Causing the Issue.
Now Through My Searching the Forums I Tried Putting the Sansa On Hold & Holding Down the Left Side while I Plugged it in & that process did make my Computer Pop Up with a Message of “New Hardware Found” & then I Tried to Install the Hardware & it Came Back with A Message that “The Hardware Was Not Installed Because the Wizard Could Not Find the Needed Software”, So then I Went Into the Device Manager & It Does List the Sansa, but there is a Yellow Question Mark Next To it, So then I Went Into It’s Properties & it Reads “The Driver for this Device Is Not Installed (Code 28)” & it gives me a Reinstall Drivers Option, which I hit & it just came back with the same message of not being able to find the needed Software. So then I Tried to Put in the One & Only Disk that Came with My Sansa but its Just the Sansa Rhapsody Software Download…I dont believe it ever came with any Driver Download Software & If it Did, I dont remember ever installing it before. The Only Disk & or Software that I have is the Rhapsody Software, which I have now Uninstalled just incase it was a glitch with the Program & I will be Reinstalling Momentarily & Trying the Hold Down the Left Thingy Again…
…But Im Very Much Hoping Someone can Assist Me with this & Tell me What is Going On & How to Fix it. I Just want to Connect so I can listen to my Already Downloaded & Paid for Songs & I Cant & Dont Understand Why or What is Wrong & I Cant even get the Thing to Charge??..Which I Find Rather Odd?
Now, Im Not Computer Savvy…Not Even a Little, & Just Incase I Just want to metion that we have had some Network issues lately…but Honestly I dont think this has anything to do with this because we are currently connecting to the Internet just fine & everything is working fine, but Just so you are told…This Computer is the Main Desktop Computer & we have a Laptop that Runs Wirelessly off the same connection & My Roomate had Downloaded a Program called FreshUI which it allows you to Tweak the System & Windows Settings & She Believes she may have messed around with Some of the System Sttings such as SSDP Discovery, Peer Networking, HTTP SSL, QoS RSVP, SNMP Service, TCP/IP Net Bio, & Universal Plug & Play & Others Like That & I Will be Calling to Check on all those Settings & to Correct Any that may not be currently Correct, but I mention this because I think that before I Uninstalled Rhapsody that I briefly saw an Odd thing at the top of their Page…in the Tools Section I Believe or in their Preferrences that Read UPnP which I believe is for Universal Plug & Play…so I Dont know if this is something that is reflecting on this issue or if that tool option is always in Rhapsody or not or if it was there due to our computer settings at the time & I will look again after I Reinstall to see if it’s there still but during a reboot I went into the Main System Setting & It Gave an Option to Enable “Universal Plug N Play” & It Said if You’re System is Not Set Up For this Service that the Plugged In Device Wont Power Up At All, & When I Enabled it the Sansa wouldnt Power On AT ALL…Nothing…Nada…So then I rebooted Again & Disabled that again & It Now Powers Up Like it Was & Says “Writing” & “Connected” but Again, It Does Not Charge Nor Does anything Detect It As Being Connected…so I Just Wanted to Mention this Just Incase this May be Effecting it.
But Again, We are Connected to the Internet Just Fine & Everything Else is Working with the Exception of the Sansa & One Flash Drive out of 8 of them.
Hopefully Someone Out there Can Help Me. I Would Be So Very Grateful. It’s Maddening & Im Just About to Go Bonkers!!!
Do I Need to Install Some Sort Of Sansa Driver & If So, Where Do I Get it & What Do I Need To Do & Why DiDnt I Have to Do this Before? & Then Why is it Not Charging but does Quickly Charge on a Reboot right Before the Windows Boot Page Pops Up??..I Find that Very Odd?? …No??
Ill Be Waiting Anxiously for a Response & Some Advice.
THANKS BUNCHES In Advanced!!
“To Err Is Human…But It Feels DIVINE” ~ Mae West