Fuze Locks up

When I try to delete a song from my fuze, the screen goes white and stays that way till the battery dies. Then when I recharge it, everything is ok. I have tried to hold the on switch for more than 20 seconds and it has no real effect. What can I do? Thanks for your help

It wouldn’t hurt to reinstall the firmware. Look in the stickies (top of the forum page) for instructions and the firmware download.You’ll have to see what your existing firmware is–version 1 or 2.

Do it manually instead of through the Sansa Updater–there are so few updates it’s not worth having the updater phone home every time you turn on your computer.