I’ve noticed a number of people posting on this forum with problems regarding the Clip+ (and other models). Specifically these problems have been a frozen progress bar while the device is ``Refreshing your media’’. Some of the issues reported appear to be linked to the use of SD cards, however others seem to be just problems adding new files to the music folder and then letting the device update.
I had similar problems with mine—having added a folder of music (mixture of mp3 and ogg files), I got the freezing problem occuring. It was only when I removed a few jpg files (album covers) and a load of .DS_Store and ._.<the file> plus other cruft Mac OS X leaves on the disk that the device refreshed correctly. I have yet to determine whether the removal of the jpg files was what accomplished this or whether the dot files were also causing problems.
Unlike some of the posts in response on this forum, it was nothing to do with ID3 tags.
Clearly, then, there is an issue with the software that reads the files on the disk being far too fragile and I’d imagine that it would be good if SanDisk would fix this issue.
I can kind of understand the device having trouble if there was a corrupted mp3 file (even then it should handle the problem gracefully), but what I cannot understand is why the software attempts to read files that are not music files (e.g., jpg or the dot files). The code that reads the files on the disk should be far more robust and shouldn’t cause such catastrophic failure.