I bought a 500GB SanDisk Extreme to use as an external backup drive on my Panasonic CF-19 RDR. It uses a USB 3.1 gen 2 Type C to USB Type A on the CF-19. It has been working fine, however the last time I used it, Win 7 refused to recognize the drive. I used the safe hardware removal procedure as per the icon, but as soon as I began removing the Type A connector from the CF-19, the machine froze, black-screened and would not re-boot, even with the external drive completely disconnected. All it does now when I try to turn it on is give a single beep. No error messages, just a beep.
I then tried the SanDisk on another machine, a Gateway M285E, and as soon as I inserted the Type A connector, the Gateway gave an “Overcurrent on USB Port” error and it also shut down. Luckily this machine survived and booted up fine after I pulled the connector out and restarted the computer.
My Panasonic CF-19 remains completely unusable. I suspect something connected with the USB part of the motherboard got fried, and I’ll need to get it repaired. What happened? I used a cable that matched the specifications for the drive, as stated on the box.
Has anyone ever experienced something like this? An external SSD not only freezing a computer, but completely taking it down? Crazy. I have several Transcend external HDD’s and they have never did anything like this to a PC.
The only reason I went to the SSD was that the Transcend USB cables were incompatible with the USB ports on the Toughbook CF-19.
Is there any way I can recover the Toughbook? Does it sound as though the motherboard was damaged. Has this happened to anyone else? Suggestions?