So I just aquired a Sansa E280. After replacing a bad battery, it now turns on, and I can listen to the music already loaded onto it from previous owner, but I don’t like thier music choices. Problem is, I can not delete any of the music. I plug it in to the computer, go to the music file, delete everything. Windows shows it’s deleting the files and then displays the folder as empty, but as soon as you unhook it from the computer, it’s right back to the way it was before. I’ve tried the sansa.fmt file trick with no help, and doing the other thing with rewriting the bootlogger file and main image it hangs up while writing main image. One other thing to mention is it has rockbox installed and using the rockbox uninstaller, you can not remove rockbox. The unistaller says it has sucessfully uninstalled it, but as with deleting the music, as soon as you unhook it from computer it goes right back to the way it was before.
Look at this thread.
You may have to press a chip back into place.
I have reseated the memory module, and ran the updater, but it still does the same thing as far as not actually deleting anything off the device even though it goes through the motions and Windows says the files were deleted. I don’t run Linux so can’t use the e200tool.
I’m not hopeful–it seems you’re doing the right things. People that have solved this problem have usually done it by re-seating the chip.
How about putting it in MSC mode, connect, right-click and Format (FAT32) from the computer? That will also eliminate Rockbox if it actually does the format.
Also, if it’s a v1 (Settings/Info/Firmware version 1.x), try deleting the database: DATA inside the SYSTEM folder (both are hidden, un-hide with Windows). For v2 (version 3.x), delete mtable.sys.
You can also try the manual firmware update, as in the sticky, where you just drag in the unzipped files yourself.
And if you really want to get geeky, you can run Linux from a CD without ever installing it, and try e200tool. But somehow you have to write to the internal memory.
Problem is it has rockbox installed on it and I can’t get to the “normal” Sansa menu to change from msc to mtp or anything like that. Can’t even view the current sansa firmware version.
And I’ve tried the manual bootlogger/main file updater thing with the sansa.fmt file and it does the formatting, installs the boot logger but hangs up with the main file. And nothing I do seems to get rid of the rockbox stuff.
Just tried to delete the data file and window says it was deleted, but as soon as you restart the player it’s right back to where it was before, and trying to format it comes up saying windows was unable to complete the process.
Message Edited by hskr on 07-26-2009 07:25 AM
@hskr wrote:
Problem is it has rockbox installed on it and I can’t get to the “normal” Sansa menu to change from msc to mtp or anything like that. Can’t even view the current sansa firmware version.
Hold the left button (|<<) after initially pressing the power button to boot it into the Sansa OF (original firmware).
@hskr wrote:
Problem is it has rockbox installed on it and I can’t get to the “normal” Sansa menu to change from msc to mtp or anything like that. Can’t even view the current sansa firmware version.
Hold the left button ( |<< ) after initially pressing the power button to boot it into the Sansa OF (original firmware).
Well, the only thing I can conclude iss that the memory module is bad/corrupt and won;t allow anything to be changed. I can change the settings for rockbox and was able to boot into the Saansa menu thanks to the last reply, but trying to format it comes up saying windows could not complete the format. And trying to run the checkdisk function and automatically fixing errors gets the same message saying wondows could not complete the function. Even tried running Norton windoctor on it which froze up at 3% completion.
All the options work as far as the radio and the music that is installed plays just fine, I just can’t maake any changes to whats on it. I can put music on a micro sd card and listen to that fine as well.
Try sliding the HOLD switch (on top) toward the headphone jack and then holding that left button while plugging the cable into the bottom of the player (already attached to your computer). This forces an MSC connection. See if Windows will format it now.
(Don’t forget to slide the HOLD switch back when you’re done)
Nope, doing thaat gives me the “key locked” initiating shut down screen.
Sorry, I should’ve been more specific . . . you have to start with the player OFF. As it initializes with the HOLD switch on and left/REW button help down, it will start up in MSC mode.
Sorry, I should’ve been more specific . . . you have to start with the player OFF. As it initializes with the HOLD switch on and left/REW button help down while establishing a data connection at the same time, it will start up in MSC mode.
