Hello. I have a Sansa e260 that says “Load main image failed Switch to recovery mode”. I have tried to look for other posts about this problem, but many are very old and I don’t always understand what I need to do to update my system. I would appreciate step by step instructions for how to know if my player is v1 or v2 and what I need to load/update to fix this problem. Thanks!
- If your player is displaying this message, you have a v1 (version 1) model. V2’s do not have a Recovery Mode.
- The firmware that runs the player has become corrupted somehow. See this post and follow the links in it and advice/instructions to re-install it.
That worked and was a simple fix. Thanks!
Happy to help! 
