e250r screen munged

After loadings some podcasts onto my Sandisk e250r, when I removed the USB cable, I got the normal black and white SanDisk screen, then the usual opening screen. But the latter was only there briefly - it jumped up tol the top half of the Sansa screen area and the elements were jumbled. The menus couldn’t be accessed. This has remained the situation.

I found instructions for fixing a frozen screen. The first part of that - resetting - made no difference. The second part - installing new firmware - didn’t work. I couldn’t find out the firmware version anyway, not having access to the menus. When I ran the Sansa Updater, it couldn’t see my player.

I discovered the Recovery Mode instructions. I ended up seeing, on a black background:

Welcome to Recovery Mode

Please connect USB cable.

I connected it, and it said USB cable connected.

After a while, these lines appeared:

Enter USB2.0 MSD mode

LUN0 locked

LUN0 unlocked

Still the Update didn’t see my player.

Now what? There are no more instructions.

Is my Sansa fixable, or is time to throw it away?

Further to my message above, I finally managed to get the Sansa Updater to ‘see’ my player, but after taking a look at it, it says Service Unavailable - two days in a row.

I am getting the 16Mb-FORMAT F: partition folder, and it seems I can drop the update firmware into that, and then let it do its thing. My problem is that there are two versions of this firmware and I am unable to determine which mine is using the method described, because I cannot use the menu system on my player. I do have the information about my player that appears in the 16Mb-FORMAT F: partition folder, but it is not like the information I’m supposed to be looking for. I wonder if that’s because I have the Rhapsody version?

Anyway, this is the information that I have. Does anyone know which version of the firmware would be appropriate?

Version Info: Product Rev.: PP5022AF-05.51-S301-02.18-S301.02.18A-D
Base Code: 05.51-S301-02.18-S301.02.18A-D
ODM Ver.: S301-02.18-S301.02.18A-D
OEM Ver.: S301.02.18A-D
Build Type: -D
Build Date: 2006.11.03
Build Number: (Build 32.10)

The fact that you have a 16MB partion and the Version Info you posted indicate you have a v1 device. The firmware is located here.