I purchased a new Cruzer Glide 32GB and transfered about 17GB worth of files into it. I inserted it into the usb of a destination PC but the PC (Windows 8.1) wants to format it. I am not able to open it at all. Is it defective? When I insert another Cruzer Glide into the same PC, it opens a window with the files just fine.
_ Dear member of SanDisk Community, welcome. _
Please, put the Cruzer Glide 32 GB, which has the 17 GB, on the same PC where you stored, or in other Pc i_n which the UFD works well,_ and make a Backup of your content.
Then, do the following, perhaps have corrupted the File Table.
In _ Start/My Computer, _ in icon on the UFD, click the right mouse button, and then click Properties/Tools/Error Checking and Repair.
Luck, and then you tell us, what happened, please.
Regards, Alfred. (Google translated)
When attempting the repair, message: “The disk check cannot be performed because the disk has not been formatted. Would you like to format the disk?”
I click “Yes,” but after a couple of windows, I arrive at another error: “Windows was unable to complete the format.”
Forgot to mention, I get the same result on both the original and destination computers.
I sorry, if in different PCs not work, is dead …
Return it, is in warranty.
But, meanwhile, you can try give format, in different PCs, with two small portable applications (free), are third party tools, very easy to use:
- USB Flash Format (HP) 2.23 http://kb.sandisk.com/app/answers/detail/a_id/10505/kw/USB%20%20Format
- USB Flash Repair (LLF) 2.91 http://filecloud.io/4a8xigqz
There are probably just issues on those drive. It will give you the option to just ignore and continue. Do you have that option too?
I ended up buying a new one. Don’t know why it was defective, but it was.
Thanks anyway all.