Device: Sandisk Cruser glide 16Gb
software: Sandisk Secure Access 2.0
OS: windows 7
After couple years of use, started getting 2 popups, first one prompting to reformat the thumb drive, second popup saying: “H:\ is not accesible. The volume for a file has been externally altered so that the opened file is no longer valid.” I’m guessing the thumb drive is no longer usable but maybe recoverable.
I tried other USB ports in other PCs but get same prompt to reformat. I used Recuva to recover the data and it seemed to have no issues getting the data to a hard disk drive. Seems like it got it all. But of course the important data is on the encrypted file/folder names “SanDiskSecureAccess Vault”. I configured one of my extra Cruzers with the same vault password as before and copied the recovered “SanDiskSecureAccess Vault” folder to it. Then started the Sandisk Secure Access program but it would not take my password saying it was incorrect.
Any ideas how to proceed? I really need to get the encrypted data back, I have no backup for it.