I have been working on this for a couple of days. None of the solutions found on the internet – that I can understand and complete – has worked.
Player is version 2.13B01 Purchased a year ago.
Dell Laptop Win10 w/ WMP12
I was on an online chat (that was later disconnected) where the tech updated all the drivers.
I loaded music on a XP desktop a few months ago. Used it a couple times.
Our new Windows 10 laptop, however, doesn’t recognize the player. No computer I have tried does. So I went back to the th old XP computer; it now no longer reconizes it.
So, I have tried three Win10 computers and one XP. Also tried multiple USB ports on the desktops and the micro USB? ports with adapter cables on the laptop. Tried different cables on the laptop, too.
I’m to the point now where I think the player has failed. I paid something like $35 for it, but I’d like to get the music off it.
Thanks in advance,