Computer will not recognize files

USB Flash Drives All other USB Flash Drives
1

Hello,

I am using a SanDisk Cruzer Glide 64 GB. I am trying to transfer files between my laptop and desktop.  Whenever I plug the flash drive into my laptop, I can access all the files.  Then when I try to transfer the files to the desktop, I get a popup for the Secure Access, but none of the files can be accessed.  The computer recognizes that there is a flash drive present, but it will not display the files.  Is there anything I can do to stop this from happening?

Thanks.

2

What does the popup say?  Enter password?

What operating system is on the laptop, the desktop? Did you copy files to SecureAccess or straight to the flash drive?