clip zip shuts down upon plugging into pc

MP3 players All other MP3 players
1

Thats about it. it shuts right off. PC says unrecognized device.

Other CZ works well…

wont turn on, plugged in or not. I have to do a two button 20 second reset… then it acts ok. I formatted it thinking it’d fix the glitch…

Nope. Once reset, and i plug it on, bam, it shuts off again…cant get into it at all.

toss it??

Thanks

Tony

2

When it is off, remove the card in the player if there is one.

Do you have a microusb AC charger, perhaps from a cell phone?If so, give it a long charge using that. Then see if it will turn on. If so, and you have copies of the music on your player also on your pc, then format the player using the player’s menu-settings, system settings, format. After that, set the usb mode on the player to MSC-settings, system settings, usb mode, MSC. Now try connecting the player to your pc.

How old is this player? What format are your files in? If they MP3, are the tage ID3V2.3 ISO8859-1, which the player expects? If you have been using a card in the player, is it class 4 or slower, which the player expects?

3

interesting.  I thought I had done some tinkering w/o the card…

Now without the card, and I plug it in, the screen does a dissolve, and goes to the 4 leaf sansa emblem instead of turning off…

It  cycles this way a couple times actually…

BUT nothing else. No connectivity, now not even bleep now from Windowes 7…

And when I unplug it? The 4 leaf emblem remains and it wont shut OFF…unless i hold the power button for 15-20 seconds…

The player is over a year old, refurb. there are no songs on it since i formatted it trying to ‘un-glitch’ it…

the card had been in there a long time…4gb sandisk class 2.

To be clear, I have another clip zip that I use on this computer with the same cable, works flawlessly…

:frowning:

4

Try what I suggested, giving it a strong charge via an AC USB charger. 

If the battery in the player is too low, it might be at least part of the reason it can’t connect to the pc. 

Connecting in MSC mode is typically much easier than connecting in MTP mode.

Next time buy only new players. How much do you save buying a refurb? It doesn’t seem to be worth it.

5

If you have the same music on both players, then it is likely the problem is hardware related.

6

Have you tried manually updating or re-applying the firmware?

7

“Have you tried manually updating or re-applying the firmware?”

He can’t get the player to connect. I hope in the future Sandisk makes their players with a firmware that has a mode similar to protected mode on a pc, so that it will force a basic bootup even if the media can’t refresh, or the memory is corrup. Even a bootup basic enough just to format the player would be a great help. It would be nice if this mode also allows the firmware to be updated when the new firmware is on a card placed into the player.

8

Are you using Windows 7? If so, did you try going into control panel, devices and printers, and delete the player from there? Then try connecting the player while holding down the center button on the player.

9

nada…I deleted what turned out to be 4 different clips that I have connected at one time or another…

Plugged the bricked zip in. zero. No beep nothing.

Plugged in the other zip, beep, software downloaded. good to go…

Hate to say it, but it’s probably shot…I had given it to an autistic neighbor whose clip broke, and he couldnt add music to it…the problem developed while it had been sitting in my car, unknown to me…

so I 've been playing with it trying to get it back. At first all my music was still in there, I just couldnt plug it in…