So I just found my old clip zip while rummaging through some old trash. Surprisingly it works, I’m able to hear music on it after pressing some random buttons. The main issue I’m facing is I cannot for the life of me get the screen to turn on. In fact, I even thought it was completely dead for the first 2 days because of the screen. What are my options from here? How can I rule out that this is not a software issue and indeed the screen is just dead? Everything will have to be done via PC as I cannot navigate on the device itself as of now.
Hi @FlaminCheeto
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
