i have recently switched to a mac, so i formatted it, switched to msc mode, and upgraded to the newest firmware (actually using another pc). so, using the mac, i put songs on through drag and drop and then unplugged the clip and listened to it to test if the songs transferred successfully. i got an error message on the computer reminding me to eject it first to prevent data loss. the clip worked fine. i plug it back in and continue to transfer stuff (potentially formatting it again, i can’t remember). then i unplug it again, without ejecting it. the screen is not frozen, it still boots up, plays music etc. however, it seems that the portions of the screen no longer display the color. i can only see bits and pieces of the sandisk boot up screen for example. I also can’t see the battery. i can still read some stuff enough (allowing me to try resetting the settings, formatting it, as well as re-installing the firmware–which i couldnt do because it seems that formatting the clip does not erase firmware). you forum guys seem very helpful, as i was reading some of the other entries to figure out using the clip with a mac etc. thanks in advance!