I connected my click to another computer (a friend’s mac) and was able to read the folders on the click, but after I unplugged the click it was frozen. After the battery was used up, I plugged it into my home computer and now it will not go past the opening screen (display reads “SanDisk sansa.”
I am using the factory connection cord …
Is there a way to do a hard reset? Will that fix the problem?
Thanks for reading and for your help!