I’ve had issues with it on & off as everyone else has, but the current one seems to be the worst. Problem started yesterday. Was listening to it just fine. Once I turned it off, I couldn’t turn it back on again. Still have about 3/4 battery life.
it doesn’t come on, I cannot do the 20sec standard reset.
computer doesn’t recognise when connected to.
connecting through MSC mode (center button press) just tells me that it needs to be formated. It assigns a drive letter but you cannot do anything with it other than the recommended format. However it cannot format it (both quick & normal). Under the format screen, it shows as 30.6mb instead of 8gb and FAT instead of FAT32 - see screenshot at http://i849.photobucket.com/albums/ab55/jkspade/20150114_122741.jpg
the only 2 times it randomly came on, once yesterday once today, just gets stuff on the sandisk logo start up screen.
Running Win7. I also tried updating firmware, but it’s useless since the computer cannot format or recognise it.
Please help. I love this player. I don’t even care about saving the contents. I just want it to work again.