Hi. I hope someone can help me. I am running windows 7 and recently purchased a Sandisk USB with the secure access manager software. I installed this today, but I am not 100% sure it installed properly because a windows message appeared saying there was soome doubt this had installed. Not long after this, the PC crashed and wouldn’t restart without a repair. I have tried to uninstall the sandisk program, both through the ‘uninstall’ option with the software itself in the START button, and also through the control panel. Each time I try to do this, it won’t follow my instructions because a message appears in the bottom right saying I must turn off the sandisk program before uninstalling. The thing is I can’t see that it is running. no USB in the PC and no program running in system manager. Is it running secretly in the background?
I really want to take the program off because I can’t risk the PC crashing like this.
Thanks, I appreciate your help.