Hi- I have just got a sansa clip & am using for the first time. I have charged, tuned in radio stations & downloaded music from PC to Sansa. When I disconnected the sansa from PC I could not find the music files. I hooked the Sansa up to a different PC & the music I had downloaded was there but still I can not find it on the Sansa itself. Can anyone help with this? Tks.
I’m thinking it may be the version of Windows you’re using. I tried to find the preloaded content on my Clip on an XP computer, and it doesn’t show up. (Even after my computer recognizes the player, the folders are empty!)
Then I tried it on my sister’s laptop, which has Vista. It found the preloaded content in there.
So my question is: Is it possible to play the preloaded content on the Clip on an XP computer, and if so, how can I access it while the Clip is plugged into the computer?
Well, as far as I know, XP only recognizes the Clip in MSC mode. It won’t recognize it in MTP mode (which is most likely how the preloaded content was put on the player when I first turned it on).
gameshowguy2000 wrote:
Well, as far as I know, XP only recognizes the Clip in MSC mode. It won’t recognize it in MTP mode (which is most likely how the preloaded content was put on the player when I first turned it on).
If you upgrade to WMP11, then it should recognize the Clip in MTP. And you can do that without actually having to use WMP.
So I have a mac, but my friend loaded my Sansa from his PC. Is there anyway I can access the music on the clip from my mac. I didn’t see a media program that was mac pc compatable. I have VLC but when I try to open the clip with VLC it is still empty. I tried changing the setting to MTP, but then the clip won’t show up on my computer at all. Do you have any suggestions on me accessing this?
If your friend loaded the music with the player set to MTP mode, then you cannot access it from your Mac. Macs require MSC mode. Have him (or her) format the player (erasing all user-added content) and re-load in MSC mode. Don’t use the USB Auto setting.
I am disappointed with the player, very complicated and the songs do not appear. Not as good as Philips.
If I have to go through so much, it is not worth it.
I should send it back to ScanDisk and tell them to throw out their own trash.
I have an issue. I hooked my Sansa clip up to my mac. No music seen although I know there is a lot on there. I wanted to delete some and add new songs. Not sure why they won’t show up, how can I find them so I can delete somr or know that I have added to the player?
Also, I will need a step by step please. Most of what was already mentioned in this thread is way over my techonologically challenged head. Thanks for any help you can offer.
Macs require MSC mode on your player (Settings > System Settings > USB Mode). If the songs already on there were loaded via a PC, it’s possible (and likely) the player was set to MTP mode (or Auto Defect mode which defaulst to MTP).
This post by Miikerman earlier in this thread explains it in more detail. You should probably hook the player up to a Windows machine in MTP mode so you can access the files. Transfer them to the PC. Delete everything from the player you can see in this mode. Now disconnect, and change the USB setting to MSC. Re-connect to the PC and transfer them back to the player in this mode. Now when you connect to your mac it should be able to see all and you can add more whenver you want.
Btw, if you are going to be using a mac from now of, it’s a good idea to back up the music files there. Just don’t use iTunes. Simply drag & drop instead.
Thanks Tapeworm… I will try that tomorrow. I did originally try the drag and drop from my music files in Finder and that did not SEEM to work. I will try that after your suggestions, and will try Milkerman’s suggestions as well. Thanks for your patience and ideas to one who really does not have a very good grip on technology! I may be back…
The only problems I have with SanDisk is that I don’t even know how to use it with Windows XP because the files don’t show up, and because I noticed when I play a song so many times, all of a sudden, the player freezes up and I have to hold the power button for like 20 seconds for it to turn off. Happened with all of my favorite songs (because I replay them like crazy xD)
But seriously, how do I get the music files to show up on my computer? I set the USB mode to MSC, and it finally reads the MP3 player. But now I can’t even see the music files. I see the folders (because I set my folder options to show hidden files and folders) and everything, but the files don’t even show up! I really don’t get it!
Zeroshac, if you have a Windows XP computer (or older) you need to update WIndows Media Player to 10 or above (I think it’s up to 11 now)… Go to support.microsoft.com and search for Windows Media Player.
Then you need to go back to settings and make it MTP again. Connect it. You should see the music if it was transferred in MTP mode. Get it outta there–copy it back onto the computer, or just delete it if you already have copies on the computer. Disconnect, switch to MSC mode, and send it back over that way.
Ok so I’m using a Mac. I’ve only used a Mac. I loaded music onto this thing but when I disconnected it from the computer they were gone. I then went and changed the setting to MCS like someone suggested in one of the replies. Tried reloading the songs onto the mps player. Disconnected. Still not there. In baby terms. What am I doing wrong?
Are the files mp3 files? If they are Mac’s own m4a files, which are the iTunes default file type, or Apple Lossless or other Apple proprietary files, they will not show up on the Sansa because it can’t play them.
In iTunes you can highlight files, right-click and Create mp3 version. Do that and send the mp3s over to the Sansa. It plays those.
Hi!
I’m hoping someone on here can give me a helping hand.
I’ve had my sandisk mp3-player for a couple of years now and suddenly (after having unplugged it from my computer after adding new songs) it stopped recognizing my music. Folders look empty. I have Rockbox installed on it and now I’d just like to reset the whole thing and start over. Turns out, however, that I can’t even figure out what version it is I have. My player looks like this (the ones that resemble it have a label that says “sansa”, not “sandisk”):
When I start in the original Sansa mode (by pressing << and the power button) and look in Settings / System Settings / Info it says Version v01.02.16F. This doesn’t coincide with the resetting info I can find on the Internet.
Help would be much appreciated!
Thanks very much, Miikerman!
It did! Once I was sure of what version it is I have, it was much easier going after the latest firmware and start over. And so I did that, and added Rockbox, and I’m back on track. :smileyvery-happy:
