Cannot detect Sandisk SSD 2TB external harddisk

Portable SSD Extreme Portable SSD
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My Mac cannot detect the external hardisk and cannot see the data i stored, anything I can do to recover them?

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Hi @tiftimtim
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:

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If your Mac cannot detect the external hard disk, try the following steps:

  1. Check Connections: Ensure all cables are properly connected and try different ports or cables to rule out hardware issues.
  2. Use Disk Utility: Open Disk Utility (Applications > Utilities) and see if the drive appears there. If it does, try using the First Aid feature to repair it.
  3. Data Recovery Software: If the drive is still not visible or accessible, use EaseUS Data Recovery Wizard. It can help recover data from drives that are not properly mounted.
  4. Professional Help: If recovery software doesn’t work, consider contacting a professional data recovery service. They can handle more complex issues and often have a higher success rate.
    EaseUS Free Data Recovery Software for PC [2024 Updated] - EaseUS
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Here a few reasons why your Mac can’t detect the external hard drive:

  • Faulty USB Cable or Port
  • Drive Power Issues
  • Hardware failure
  • File System Corruption
  • Incorrect Preference Setting

Check out this blog post to learn about how to fix the ‘SSD not showing up on Mac’ issue: