Cannot detect Sandisk SSD 2TB external harddisk

Portable SSD Portable | Extreme | Extreme Pro SSD
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My Mac cannot detect the external hardisk and cannot see the data i stored, anything I can do to recover them?

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Hi @tiftimtim
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:

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Here a few reasons why your Mac can’t detect the external hard drive:

  • Faulty USB Cable or Port
  • Drive Power Issues
  • Hardware failure
  • File System Corruption
  • Incorrect Preference Setting

Check out this blog post to learn about how to fix the ‘SSD not showing up on Mac’ issue: