My Mac cannot detect the external hardisk and cannot see the data i stored, anything I can do to recover them?
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Hi @tiftimtim
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
If your Mac cannot detect the external hard disk, try the following steps:
- Check Connections: Ensure all cables are properly connected and try different ports or cables to rule out hardware issues.
- Use Disk Utility: Open Disk Utility (Applications > Utilities) and see if the drive appears there. If it does, try using the First Aid feature to repair it.
- Data Recovery Software: If the drive is still not visible or accessible, use EaseUS Data Recovery Wizard. It can help recover data from drives that are not properly mounted.
- Professional Help: If recovery software doesn’t work, consider contacting a professional data recovery service. They can handle more complex issues and often have a higher success rate.
EaseUS Free Data Recovery Software for PC [2024 Updated] - EaseUS
Here a few reasons why your Mac can’t detect the external hard drive:
- Faulty USB Cable or Port
- Drive Power Issues
- Hardware failure
- File System Corruption
- Incorrect Preference Setting
Check out this blog post to learn about how to fix the ‘SSD not showing up on Mac’ issue: