There seems to be a lot of people having this issue, for me it is the second time. The first time it was still under warranty so they replaced with a new unit. I have only had my current one for less then 4 months but the original one was purchased over a year ago, so no longer covered.
I think that is ridiculous that SanDisk does not offer a solution when the clip breaks. I am not looking for a freebie, just a solution. I would pay for a new part but that does not seem to be an option. I found silicon covers, but they all seem to be open in the back so you can use the clip. Does anyone know of a case that includes a clip on the back? I have seen that others with this issue have glued on a clip, I would prefer a more elegant solution.
Tech support offered me 10% off if I wanted to purchase a new unit from them. Big deal 10% off of MSRP is not a great deal, they go on sale for less. I am not likely to purchase a new one because I feel the clip will break off again! Poor exterior design.