Audible not authorizing

Hello,

  I have spent more then a few hours with the audible techsupport and came up bunk.  I have reformatted the device multiple times and all the other basic stuff with audible with reinstall of software.  I have tried it on multiple devices.  This is suppose to be an audible ready device.

SO at this stage I am pretty frustrated and wondering if anyone else is having or had a similar problem?

Disregard solved.  I bought the player a month ago but aparently the firmware needed an update and that solved it.