Well, this thread started out ok, and took a turn for the surreal, but that’s OK (angry poster).
It’s very important that you update your Rhapsody 4 client to the newest build, since the Fuze is addressed in the newest version. Open Rhapsody, then click “Help” > “Check For Updates”.
Formatting the device is the most basic way to clear the weeds, but the subscription data is best refreshed by the following, from the Rhapsody client.
Open Rhapsody. The Fuze should be connected, and show up in caps and smalls, WITHOUT a drive letter showing, in the “sources” pane at the upper left. If there is a drive letter listed before the device, you’re in MSC mode, and the licenses are not accessible.
Right-click on your Sansa, and select “deauthorize”. Don’t worry, this is a temporary toggle only. Then, right click, and select “authorize” again. Now, let’s give your subscription a charge. Click My Account at the top, then Update Track Licenses.
Now for a little massaging of your Fuze… Right-click on the Fuze, and select “License”. Yes, this is redundant, since we’ve just reauthorized, but think of it as digital antibiotics. Rather than going in on this course in bits, let’s cook the whole enchilada, yes? You will see “device licensed successfully”, and the license end date should be updated in the lower right corner of the R4 screen.
Now for a tickle of the secure clock. The WMDRM secure clock is a separate function from the date and time we read daily. Hold [Ctrl] and [Shift] down, while right clicking on the device one last time. See “reset secure clock” now? Aha! Click that selection. Using Rhapsody gives you manual access to the clock. Are you listening, Microsoft!
While you’re in Rhapsody, perhaps a few new tracks are in order. Give the Rhapsody Channels a try, I love 'em to find new music. To add a Rhapsody Channel, simply click on the tree for the Fuze, and drag a new Channel to the “channels” folder.
Unplug, and try out your Fuze. Hopefully, no more “update to renew your music subscription” message.
Also, be sure that you have the newest firmware installed.