This is the first time I’ve tried to connect it to WMP to load music. I have a completely up-to-date Vista Ultimate OS, and have loaded the latest Clip firmware V01.01.18A, and have formated the Clip to remove everything. Every time WMP 11 launches when I have the Clip connected, it crashes with the dialog “Windows Media Player has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.” It doesn’t matter if the Clip is plugged in before I launch WMP, or after. It doesn’t matter if the Clip is in MTP or MSC mode. Windows Explorer sees the Clip just fine, and I’m sure I could drag some music in there with Explorer. However, the songs I want to transfer are in a WMP Playlist, and I need it to downsample my WMA Lossless format to something the Clip can handle.
Any ideas why WMP 11 keeps crashing with the Clip?
I have the same problem on two sansa players. App crashes as soon as they are plugged in my laptop, but not on my big PC. both computers are windows XP
The directory is C:\Documents and settings\all users\DRM
"C:\Documents and Settings" does not exist in Vista. You can still “CD” to it in a DOS box because there is a “junction point” that redirects things to the new location. “All Users” is sort of split between “C:\Users\Public” and "C:\ProgramData". What you are looking for may be in "C:\ProgramData\Microsoft\DRM". Then again, being Vista, it could be a whole different problem.
Try converting the WMA lossless files in you playlists to a format the Fuze recognizes before connecting the Fuze. Make sure the player is in MTP mode. Try connecting the Clip while Windows Media Player is running.