Wd passport 2tb recognised by computer, but cannot see in computer windows 8

WD External and Portable SSD Portable SSD
1

my passport 2tb is recognised by my computer running windows 8.0, but i cannot see it in Computer

Please help

2

Hello,

If the drive is not seen when you connect it to your computer I recommend that you try some basic troubleshooting:

1- Disconnect the drive from the computer and restart the computer.

2- If the computer is a desktop, connect it on the back USB port (directly to the PC, not through a hub).

3- Make sure you hear the connection sound windows makes when recognizes a USB device.

4- Go to "Disk Management” to verify if the drive shows up there.

If the drive shows up in disk management but it is not seen on Computer, then it means the partition is corrupted and you will have to format it in order to use it again. Please note that formatting the drive will delete all data stored on it.

3

My 2TB ext HDD is recognised in Device Manager,and Device and Printers, but it is not showing in Computer.

I have uninstalled, it, done a system restore

Still the same, but other WD passport ultra is seen