I have sent a WD Studio external HD for warranty examination through the retail store, where I bought it. It has been a month, but the store says there has been no answer. Does it really take this long?
Any help would be appreciated.
Hi dude, if I were you I’d go to that store to get the RMA number, then call WD to check what’s going on…
Thank, ThePizzaMatrix,
I suppose, your solution would have been the most logical.
However, they called me today saying the replacement drive has arrived. All is well that ends well 
Glad to know ^^
