I am unable to play music videos on my Sansa 4 GB fuze. I use Sansa media converter. I want to watch videos on it but I wait like 20 to 30 minuets just to show up on the menu and see just a black screen when I try to watch it. I think a new firmware update might help. Does anyone herd any rumors of when a new one will be avalable? I like the fuze a lot but I noticed it has a lot of bugs in the programming. Also the battery life only lasts about 12 hours (suppose to be 24 Hours). I have extended warranty through radio shack. Is there a possibility that they will be able to fix that? Thank you for your time, Sansa65
Message Edited by Sansa65 on 12-03-2008 06:59 PM
Did you fully charge the fuze before using it? Maybe try fully charging it again.
Videos: You MUST have another video conversion software before using the SMC. Even music videos. Do a search there are suppose to be some free ones that worked, I didn’t find one, so I use anydvdconverter. So a videoconverter program then SMC. Check out the SMC board on this site for more information.
If you’re watching videos it’s only about 6 hours. So if you’re using your Fuze for vidoes, music, looking at photos, extended screen lit up (looking at each song to see what it is, changing volume, etc), turning it off and on, etc., takes up battery power. If you just play music expect 20-24 hours.
Radioshack would probably return the product, I don’t know if they could fix it, could they?