Recently, I was adding files into the Vault of my SanDisk Cruzer 64 GB when all of a sudden, the files I was trying to add was too large and I ran out of space. I got an error message but I don’t remember what it said. Regardless, I tried to enter back into the Vault later and got this message:
“This vault could not be loaded, it may be located on another computer or the original vault has been manually removed”
Unsure what to do, I went to the properties tab on the Vault and clicked to repair. It repaired whatever was causing it issues but when I went to check the Vault most of my files were deleted. The only files which were not deleted were files from a year ago, but all my photos and videos (which were highly sentimental) were gone.
When I go into the Vault it says there is 9 GB out of 59 GB left. However, when I go into the Windows window and click properties of the actual USB stick, it says there is only 800 KB remaining, and that it is basically entirely full (59 GB out of 59 GB). Thus, I think the files should still be there (albeit encrypted) but when I enter the Vault after entering my password I cannot see them.
Does anybody have any suggestions? I’m not sure what to do and I would hate to lose these photos. I’m not sure if SanDisk has a phone I can call but I’m going to do that tomorrow (as it is late), but if anybody knows what I can do I would be most appreciative to hear it.