update problems with my m250 help

i have an m250 mp3 player, for over a year, and just now im having my first problem, i just changed the battery(not the first battery) and it was working fine before that, but now when i turn it on it just says finalizing update? it hadnt even said anything about beginning an update and ive never connected it to the internet or anything.  does anybody know whats going on and can help me, id appreciate it.

I am having the same issues with my m250 mp3 player.  The battery died and when I changed it, which it wasn’t the first time I change the battery, it hasn’t worked.  The main screen turns on and then it says, “Finalizing Update.”  Then it turns blue or turns off.  Can anyone help me?