I have a Sansa Clip+ which is about 8 years old. It is still working fine as a standalone MP3 player. There are some music files on there which I don’t have anywhere else and which I would really like to copy over to my laptop. The laptop is running Windows 10 but says it’s up to date with all required updates.
When I connect it up via a USB cable, the screen on the MP3 player changes to say “Connnected” and I get a pop-up wndows explorer window on my laptop which shows me This PC > Sansa Clip+ 8GB > Internal Memory. 2.8 GB free of 7.35 GB. Great
However, when I click onto this folder to expand it, everything goes really really slow. Sits there for several minutes with a whirling circle before it tells me that there are a couple of sub-folders called “Music” and “Podcasts”. Trying to expand the “Music” folder means another several minutes of waiting before again it starts showing me subfolders named after artists.
I’ve tried leaving it for a couple of hours; this leads to it showing a list of files, each with a padlock symbol, no filenames, no filesizes.
I’ve tried dragging folders over from the MP3 player into Windows without opening them, but it just drags over an empty folder.
I’ve tried changing the USB connection setting on the MP3 player from Auto to MSC but when I do this, the MP3 player says “Connected” when I plug it in but the laptop doesn’t show it in Windows Explorer at all.
I’m nervous to try resetting anything on the MP3 player in case I lose the files.
I’m hoping that there are still some users on this forum who might be able to help … fingers crossed…