Tagged songs showing up in "Unknown Artist"?

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1

I recently cleared off all of my Fuze+ and put all my music back on after going through all my songs and retagging them correctly/fully

There are about 30 songs in the Music/Unknown Artist/Unknown Album that are correctly tagged and when i play them it says all of the information; album, artist, and title. But it is in the Unknown Artist section anyways?

Anybody have any suggestions?

Also, some music simply doesn’t have album art despite being tagged with it. Any suggestions there as well?

Thanks

2

Are the 30 songs in the ‘Unknown’ category the same format ID3 tags as the others? The best format is ID3v2.3 ISO-8859-1. If the tags on these songs are v1 or (plain) v2, the info may still display while the song is playing, but may get shuffled into the ‘Unknown’ designation during the database refresh after loading.

MP3Tag is a great utility for checking and/or editing ID3 tags.

4

I can confirm that the following method works for me (finally):

  1. Download and install Mp3tag (I’m using v. 2.48)

  2. “Change” or “Add” the directory in which the mp3s reside

  3. Make certain you have data for “Artist”, “Album Artist”, and “Album” (fill in if needed)

  4. Select all mp3s and click the “Save” icon (or right-click them and choose “Save tag”)

  5. Transfer back to your Sansa device

5

After countless hours, I found the root cause of the mp3 files meta tags not working on the Ford Sync2 and displaying “unknown” being down to the embedded artwork.

To rectify the issue, you need to ensure the tags are id3v2.3 encoded and not v1 or 2.4. And then make sure your artwork is 72dpi and no higher. The image size can be 1400x1400 but I’ve found that it doesn’t display on the Sync system. You’d need to resize to 300x300 I think, but I’ve found this to be hit and miss. But at least the tags will work again once the indexing completes in your car. If anybody has any different successes, post it here.