Support for Defective Micro SD card, Ultra 32 Gb

Memory Cards Mobile memory, professional cards and all other st
1

Hellow to the forum

I have:

2 x 16 Gb MicroSD Mobile Ultra Class 6 (In Vacations, Buyed in Madrid Spain for my camera 3 years ago)

2 x 16 Gb Micro SD Ultra Class 10 (Buyed in Amazon, Amazon seller, 2 years ago)

and from the last year 2 x 32 Gb Micro SD Ultra Class 10 (Buyed in Amazon, Amazon seller in Dec 2014)

The Mobile Cards are working in tablets. No problem.

The Ultra 16 Gb Cards are working in 2 android phones. No Problem.

The new 32 Gb Card, one still unused, the 2nd one I used it in a MicroUSB Adapter copying data for work.

This Card failed one or two month ago when:

1.- Try to copy and unmount itsef.
2.- Format the card and 1/2 surface is bad.
3.- Delete partition, format again and the card dont respond (no partition found).

4.- Put in my phone (Galaxy S4) and said “Bad SD Card”.
5.- The card dont work anymore.
* Proved in 3 pcs, many ports usb (2 and 3), and many options (card reader, sd adapter, tablet and phone), still dont work, the card is DEATH.

PD: Amazon verified purchase

https://www.amazon.com/review/R1B75A3JY0H1UH/ref=cm_aya_cmt?ie=UTF8&ASIN=B00M55C0NS#wasThisHelpful

Thanks for any help …Or recomendatios

2

Hello,

In that case the card seem to be defective and needs to be replaced. for a replacement through Sandisk you can follow this link

http://kb.sandisk.com/app/rmaform

3

Hi,

I have purchased Ultra MIcro SD card, 32 GB through online and used it in my Sony Xperia phone.  It was working for 6 months and then one fine day, I started gettting the error message - “External disk is corrupted, try formatting it” .  I am unable to access my data stored in it.  Pls. let me know what needs to be done.  Warranty period given is 10 years.  I am based out of India - chennai location.  Pls. let me know the process to rectify this issue.

REgards,

 Padma.

4

Hello, 

in that case i suggest contacting sandisk directly to provide you the information with the service locations in your area to replace the defective product for you. 

you can contact them through this link

http://www.sandisk.com/about-sandisk/contact-us/