Serial numbers don't Match

Portable SSD Portable | Extreme | Extreme Pro SSD
1

Hi,

I bought a SanDisk Portable SSD 1TB. The serial number on the bottom of the box matches the serial number printed on the SSD case. However, when I read the information with Crystal Disk, a completely different serial number appears, and the description is WDC SN350E, which indicates an NVME from Western Digital. Furthermore, the write and read speeds (30 mb/s r/w)don’t even come close to matching.

How can I be sure that this is not a fake?

2

@LiMoE the Serial Number on the Product and Box is the SN for the Sandisk Portable SSD the final product. The SN Crystal Disk see’s is the SSD inside of the final product.

Have you checked our knowledge base articles?
( Get Support for Your SSDs and Flash Products | Sandisk )

Try this these.