sansa fuze won't turn on

when i try to turn on the fuze it says “please unlock the hold switch to power on…system shutdown”

slide the lock on the side up and the device will turn on

yea thats not working

What button are you trying to turn it on with? It’s not like the e200 series where the button on the front of the unit powers on the device. The Fuze’s power switch is incorporated with the Hold switch on edge of the player (right side). The middle position is OFF, down is HOLD and if you push it up momentarily (it’s spring-loaded) it turns it ON.

If this is the way you’re doing it and you still get the “Locked - System shut-down” message, you’ve got a bum unit. Take it (or send it) back for another one.