Sansa Fuze Not Recognized by Computer (Won't turn on as well)

MP3 players Sansa Fuze
1

Hi, my Fuze has been having problems lately. Firstly, it would not turn on. Eventually, I managed to connect it to the computer, where it said that it needed to formatted before use. When I went to the format screen, however, it said that the capacity was only 4.03 mb or something, when my actual Fuze is 4 gb. Now, when I connect it, the message “USB device not recognized” pops up. Is there any way to fix this?

Any help would be appreciated. Thanks in advance. 

2

The internal memory may be failing, and it may be time to find a new player.

But if you have a microSD card in the slot, take it out and try connecting. If you do get a connection, it may help to format the internal memory (the driveletter that shows up as Sansa Fuze). 

Also, if you can turn it on, go to Settings/System Settings/USB Mode and change it to MSC. See if you get a normal connection that way.

3

Looks like a retired one to me. Is this still under warranty? This could also be a good excuse to buy a new one.