I have a Fuze, 4GB, I recently tried to add some music to the device and it got stuck on “Refreshing your media” so I reset the device and deleted the new tracks, it still got stuck. I deleted all the music off of it, it still got stuck. I upgraded the firmware, it still gets stuck, so I’ve deleted all of my music, photos, videos, everything I ever put on there. It still freezes up. I re-ran the firmware upgrade with nothing on the player, it still freezes. What the hell is going on? What of kind of cheap Chinese piece of crap is this? I actually paid $70 for this thing? It’s not even a month old and it’s doing this? What am I supposed to do? Prior to this incident, I would have had nothing but good things to say about this device, but in light of this recent development, my opinion of the device and Sansa in general is plummeting. Any help or advice with regards to this matter would be greatly appreciated.
One more detail, just for the hell of it I left it alone for a while to see if maybe it was just slow and would eventually work itself out, well the time on the clock in the lower left corner has frozen as well, it reads 11:22 am and it’s currently 11:32 am by my watch I’m not sure if this is an important detail or not but I thought I would include it.