Sansa Clip ~ Stays 'Connected'...

…even when unplugged from the USB port…which doesn’t allow access to any of the controls (to include on/off) or allows me to play any music. When I initially plug it in, it says ‘writing’ when continues to say ‘connected’…I do get the Sansa Clip icon in My Computer and can ‘read’ the files where the songs are located, but won’t let me manually open or play the music.inside them.

I would try a reset (original Clip:  hold the slider up for 20-30 seconds; newer Clips:  hold the on switch down for 30 seconds) and, if the issue continues, try installing the latest firmware again (see the firmware sticky thread at the top of the forum)–that could fix matters.

Hi Polopeka, where you able to find a good work around for this already? 

I have kind of the same problem.

When I disconnect my clip+ from my computer, it works fine (using headphones). But when connect it to the car audio by usb, it thinks that I have connected it to the computer. This has worked fine in this car, with this clip+ for 2 years and suddenly it has become useless. :manfrustrated:

What I tried and did not work:

* remove files that were added last

* new firmware

* format it

Anyone have different ideas?

(apart from playing it through the audio jack, this is not the best solution because it’s more difficult to zap to another file that way. )

I had a somewhat similar problem with my old clip. Sad to say the problem just got worse with time until eventually I couldn’t charge the thing. Must be some sort of failure in the charging electronics. Mine was getting old so I just got a clip+. That of course works fine, can charge and listen using a power charger. None of them let listen when plugged into a computer.

@sansamar wrote:

I have kind of the same problem.

When I disconnect my clip+ from my computer, it works fine (using headphones). But when connect it to the car audio by usb, it thinks that I have connected it to the computer. This has worked fine in this car, with this clip+ for 2 years and suddenly it has become useless.

 

Actually, your problem is nothing similar to the OP’s. Have you tried a different cable? Your player is seeing a “data connection” when being plugged into your car’s stereo system when it should not. This is usually caused by dirt or lint inside the port or a cable that has failed. Sometimes though, as Dave mentioned the problem is much deeper in the charging circuitry or other internal workings of the player. But blowing any crud out of the USB port or trying another cable is simple and inexpensive enough to try and might save you from having to buy a new player.

So, after having tried several other cables and blowing dirt out of the connections, I’m afraid that my clip+ is getting old. :mansad:

But thank you for your replies!

You car stereo may be designed to make data connections with your mp3 player so it can play the files on it. If you don’t want a data connection and just want to charge the player, then use a power only usb cable.

SansaMar, are you sure the usb mode on the player is set to MSC? Settings, system settings, usb mode.