I have a problem with my newly bought Sansa Clip (8 GB):
Initially it was no problem connecting it to my computer and fully charging it.
Now as it was empty I wanted to recharge it, which actually seemed to work fine, but as soon as I unplugged it, it said
that the battery was only 15% charged (it was connected for several hours).
So I replugged it in my computer, everything seemed to work fine again and, as I was not at home, I let the computer shut down automatically after 4 hours.
Now I’m having trouble that:
a) the battery still gives me only 71%
b) when i connect it to my PC it say “connected” but I can’t find the device on “My Computer” anymore
c) Battery sign is not full but it doesn’t blink as it usually does when it is being charged
I’m using a Windows 2000 SP4-computer at home, the Clip is in MSC-mode (however I also tried to force it by pushing the center button when connecting), I haven’t changed anything about the other usb-connected devices and have tried all my usb-ports.
I’ve also tried it on a Win XP-computer, but here I find the same problem (whatever usb-mode I chose…)…
I’ve reset and formatted the device, didn’t help.
As the display states that it is being connected and as it actually is still working I don’t think that it would be a problem caused by a malfunctioning usb-cable or the more common error with the the broken internal battery connection.
Does anyone have any idea on what to do?