Hi all,
Had my Clip for about six months with no problems great little player. About a week ago I started to go jogging again after a back injury, so I clipped on my clip and of I went no problem. The next morning I turned my clip on and the sansa logo flashed up on the screen as normal but then the screen went blank. Long story short my clip is now dead I have tried all the resets on here and tried using a wall charger differant USB slots the lot but all rescue attempts have failed. What killed my clip? was it jogging making a wire come loose or was it sweating making it short out inside?.
I have contacted sansa but not heard a thing, has anyone got them to fix a player? Is there a UK telephone number I can ring.
I got this clip to go running with because of the clip, would a silicone case have saved my clip. I ask because I will need another player to go jogging with and now I have my doubts about the clip.
Regards
Greame
Does your Clip turn on and behave normally when connected to external power (connection to USB displays “Connecting” and shows up on My Computer, connection to AC power displays normal menu with animated battery charging symbol)? But it won’t power on when disconnected?
If so, it’s likely that a battery lead has disconnected. I think I may have read on these forums that some set of Clips were susceptible to this problem. In my case, I bought a refurbished Clip from woot.com and it arrived with that problem.
It does not show up when I attach it to the computer, screen stays blank and the computer can not see it.
Greame
And when connected to wall charger?
As I said in my first post the wall charger does not help.
@greamec wrote:
As I said in my first post the wall charger does not help.
Well, that could have been interpreted as “does not charge the battery,” which isn’t what I’m asking.
When I use the wall charger nothing happens the screen is blank.
Cheers Greame
Hi all,
Had my Clip for about six months with no problems great little player. About a week ago I started to go jogging again after a back injury, so I clipped on my clip and of I went no problem. The next morning I turned my clip on and the sansa logo flashed up on the screen as normal but then the screen went blank. Long story short my clip is now dead I have tried all the resets on here and tried using a wall charger differant USB slots the lot but all rescue attempts have failed. What killed my clip? was it jogging making a wire come loose or was it sweating making it short out inside?.
I have contacted sansa but not heard a thing, has anyone got them to fix a player? Is there a UK telephone number I can ring.
I got this clip to go running with because of the clip, would a silicone case have saved my clip. I ask because I will need another player to go jogging with and now I have my doubts about the clip.
Regards
Greame
Please only post if you can answer any of the above questions, I have had the player for a while, I know how it works normally and just want to find out what killed it.
How do you expect anyone to answer your question? Obviously your player has been physically damaged. Do you think we monitor you with a camera all day to determine what you do with your Clip?
You really need to get out more. Hopefull someone who knows the problem or has had the problem can tell me what they think. But you clearly have not. I know my player has been physically damaged hence the title "Sansa Clip 4gb post - mortem ". Promisedplanet just ignore my threads I do not need yor stupid questions.
Greame
Message Edited by greamec on 07-02-2009 08:04 AM
Remember parents…hug your children!
Mods please can you delete this thread as It has been hijacked and ruined, I have started a new one.
Regards
Greame
Mods, please add to the Sansa Clip FAQ an answer to the question “What killed my Clip?”
:smileyvery-happy:
Hi Milkerman,
Thankyou for your reply, I will try the email address you gave me as the number seems to be dead. These guys make such great players and then spoil it by having rubish support.
I have been looking around and have decided not to get another clip but a Fuse with an armband instead, I like the card slot and the sound quality seems to be the same as the clip.
I think it was sweat that did it as it flashed on and then went dead. Its been a couple of days now so I think its a gonner.
Thanks again
Greame
When you say rinse it out do you mean to soak it in water or take it apart somehow? Iwill give it a few days and see how it goes. Maybe someone in the UK will read this thread and let me know what the UK support has been like. ( I am not hopefull). Does anyone on here fix clips I could send it out, I do not seem to have my reciept anymore so I think I may struggle with sansa anyway.
Cheers
Greame
The UK packaging says there’s a 2 year warranty. Haven’t had to use it myself though. Not sure why we get twice as long as the US but not complaining.
