Sansa Clip 4G just died

Hi all,

Our above-mentioned player, just a few months old, had just died. Fully charged…

Pressing Power button for 30sec did nothing…

Plugging into the PC shows the folders but no songs - even though right-clicking and “Properties” shows all 2.5G in use.

Trash can, or “help is on the way”?

many thanks

Gal

What Clip model is this?

Clip (original)

Clip+

Cllip Zip

By no means trash. At the very least, you have a 1-year warranty in the U.S. (2 years in the EU). If the player won’t work, contact (phone is best) SanDisk for help and, if needed, a warranty replacement (and SanDisk covers the postage both ways in the U.S.). http://www.sandisk.com/about-sandisk/contact-us/

1 Like

Most possibly, you would need an RMA on this. Have you checked your warranty yet? I hope this unit wasn’t dropped. 

Is there an

in here?