SanDisk's software and firmware support is terrible

SanDisk provides good SSD products. However, their software (and firmware) support is terrible. They do not support any OS besides Windows: Linux users have no chance. And the latest Dashboard does not work on Windows 7: No chance for old users either.

What options can be suggested for Linux and Windows 7 users?

Hi @fedkad,

The Dashboard is a Microsoft Windows application.

Supported operating systems (32/64 bit):

  • Windows 11
  • Windows 10

Please refer to the article Dashboard Support Information:

@Keerti_01 Hi,

That is what I am talking about: SanDisk SSDs are used in a variety of operating systems. SanDisk should provide an “operating system agnostic” way of upgrading SSD firmware. For example, a bootable ISO may be provided for checking SMART data and upgrading SSD firmware, so that the user does not have to run a “supported operating system.” I am sure that there are non-Intel platforms that use these SSDs; SanDisk support should cover also these…


Please contact the SD Technical Support team for best assistance and troubleshooting: