Sandisk works fine in Mac and Windows - cannot see the device on iphone

[darrenfinch]

I have had a sandisk 128GB USB3/iPhone drive for a while now. The drive works fine in any laptop I use it with but is not working in iOS (drive is not showing up in the iXpand app

for troubleshooting I have tried updating the firmware on the drive (no change)
I have reset my iPhone (no change) and iOS is currently 14.0.1 and has never worked in iOS 13

any ideas?

[yoigendra73]

I am having same issue. After IOS 14.2 update my ipad and iphone has stopped detecting ixpand mini. It works fine in my windows laptop

[cardgb]

It might be an intermittent issue where iXpand devices may not be recognized by the iXpand app after updating to iOS 10.0.1/10.1.1. This issue may affect any iXpand device.
Try this to solve this issue;

• Power cycle (turn off and then back on) your iOS device
• Reconnect iXpand, and the iXpand device should now be detected by the iXpand app.

omegle

[Ahmed84]

I have the same problem
Till now I don’t find any solution
I work for laptop only