Dear guys
I using sandisk usb 3.2 gen1 and get error when i plug it in my pc.
I dont open it and windows show format dialog request. But i click OK windows no get infomation for usb key and cant format.
Pls help me.
Hi @hishiro,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
I haven’t. I’ll try contacting the support team.
Tks
You do realize tht if Windows formats the drive all your files will be lost, right.
I suspect a dirty or bent USB contact, either in the USB drive or your computer. Try a different USB port and try lightly touching the contacts of the port and drive with emory paper.
Please keep up udated.
No. I’m try another PC. But all PC cant access it. I think have a problem with my usb key.
Yes usb drives are prone to failure. Check your warranty status. Somr usb drives have a 2 year warranty in USA and 5 year warranty in Canada.
Go figure
@hishiro any latest update
humh. Windows say it write protected. I cant format it.
Then, you should remove write protection from the USB drive.
Use Diskpart:
- Press
Windows + R
to bring up the Run dialog box. - Type
diskpart
and press Enter. If prompted by User Account Control, click Yes. - Type
list disk
and press Enter. - Type
select disk X
(replace X with your USB drive’s disk number) and press Enter. - Type
attributes disk clear readonly
and press Enter. - Type
exit
and press Enter
Or, Edit the Registry:
-
Press
Win + R
, typeregedit
, and press Enter to open the Registry Editor. -
Navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StorageDevicePolicies.
Note: If you don’t see StorageDevicePolicies, you may need to create it.
- Right-click on
StorageDevicePolicies
and select New > DWORD (32-bit) Value. - Name it
WriteProtect
and set its value to0
. - Restart your computer and check if the write protection is removed.
While browsing the Sandisk forum, I also noticed that someone mentioned that you could use Bitraser to wipe the data on the storage device. But I never tried it.